Arrival and Check In
All clients are asked to check in at the Reception Area at least 15 minutes prior to scheduled appointment. If you have any questions or concerns about your treatment, please feel free to speak to your Technician or Therapist. Please be assured that proper draping techniques are utilized at all times.

Scheduling & Cancellation Policy
All treatments at Anü Day Spa are reserved and selected specifically for your needs, based on availability. A major credit card or gift certificate is required to hold your appointment. In order to best accommodate all of our guests, we appreciate a 24-hour notification for any changes or cancellations. We regret that a lack of notification will result in full billing of your scheduled service(s).

Payment & Refund
Anü Day Spa accepts cash, debit and all major credit cards. Cash and charge refunds are not given, however, spa credits will be offered within 7 days of purchase of service or products.

Gratuities
If you are pleased with the services you have received, it is customary to give a 15% to 20% gratuity to each of your service providers, however, gratuity is at your discretion. Gift certificate purchases for services will automatically include gratuity.